UTILITIES

  • Drive risk-centric operations with real time asset management.
  • Enable business users with valuable market insights.
  • Drive customer centricity through robust workforce management.

The inherent importance of utility firms has historically diverted attention from operational efficiencies. However, the evolving regulatory landscape and heightened competition are prompting a shift in this paradigm. An increasing number of utility companies are now reevaluating the role of technology. SAP stands out as a leading provider of cutting-edge technology solutions for the utilities sector.

Delphini Labs Advantage

SAP offers a comprehensive suite encompassing business applications, analytics, databases, cloud, and mobile solutions, ideally suited to provide utility firms with flexible, scalable, and end-to-end solutions. Augmented by our custom packages and expert delivery methodology, honed over years of collaboration with numerous utility firms, we strive to deliver the optimal enterprise solution tailored for the utility sector.
Rich SAP Utilities Experience

We successfully implemented the ISU (Industry Solution for Utilities) for North Eastern Gas Utility, Berkshire Gas, incorporating modules such as billing, device management, and Customer Relationship Management (CRM). Furthermore, Delphini Labs played a pivotal role in delivering SAP applications, including CRM, device management, and plant maintenance modules, to AES and Direct Energy. Our ongoing engagements encompass providing support to National Grid for the SAP HR payroll system rollout. Additionally, we are actively involved in developing a new SAP HANA prototype for their enterprise reporting platform. Presently, we are collaborating with London Hydro on the design and development of their in-house database, integrating the SAP Quality Management (QM) module for certifying meters approved for external vendors.

Accelerators for Utilities

We implement a robust framework comprising reusable and meticulously documented scenarios covering device management, demand management, asset management, plant maintenance, and Customer Relationship Management (CRM). Aligned with industry best practices, this framework is designed to expedite and enhance the efficiency of your SAP implementation process.

RDS for ISU

Drawing on our extensive experience, we specialize in deploying pre-configured software and service packages. This approach significantly shortens the implementation timeline, transforming it from a matter of months to a mere matter of weeks. This streamlined process ensures a more efficient and prompt integration of solutions tailored to your specific needs.